Product service terms

Product hardware provides 1 year free quality warranty service.

The explanation for compliance with the 1-year free warranty is:

1.There is no artificial damage to the hardware of the product. For example, if you accidentally drop the product to the ground and damage it, such situation is not covered by the free warranty.

2.If the product is damaged during transportation.

3.Product hardware quality problems, such as: unable to boot.

4.Must ensure that the product accessories and packaging complete.

5.Must ensure that the product does not dismantle the case.

SALES

If you have sufficient quantity, please contact our sales staff for a favorable price.

How to buy

Generally, we accept the following payment methods: T/T/PayPal(need 4.4% commission charge) / Western Union.  If you have any question about the payment, please feel free to contact us.

1. We will send the items within 2-5days (working days, Not holiday seasons)after the payment is confirmed
2. We can provide EMS, TNT, Fedex, DHL, UPS and so on. If you need the item urgently, please contact us for express shipping. We will calculate the express shipping cost for you.
3. When you receive the items you ordered, please check it carefully in 24 hours. Please contact us directly if you have any problems.
4. If you have not got it within the shipping time, please contact us without hesitation. We will check it for you with the post office and customs.

OEM/ODM

After years of development on technology and product design, JLONvision can quickly respond to the customized needs and guarantee from the delivery time, quality and to performance.

Service：

Hardware customization, software customization, appearance customization, hardware size interface customization, PCB board customization, etc.

Service Process: 1.Technical communication. 2.Custom project confirmed.3.Contract signed.4.Delivery After-sale service